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Voluntary Recall

Product Safety Recall Notice: QP25/35/45/50 Portable Generators

SUMMARY:

Southwest Products (SWP) is voluntarily recalling model year QP25/35/45/50 portable generators manufactured between the dates of January 8th 2013 through November 30th 2016.

DEFECT:

The junction area between the trailer tongue and base tank structure may separate due to bending, weld separation and/or bolt shearing. This can reduce the road going and structural integrity of the unit.


HAZARD:

In an extreme failure scenario, the possibility exists that the generator could separate from the tow vehicle, affecting the towing stability of the unit and posing a risk of injury or death.

WHAT TO DO: 

Stop using the generator(s) immediately and contact SWP for remedy.

REMEDY:

SWP will provide a free replacement trailer assembly as well as the necessary labor for the retrofit. These replacements may be completed by SWP directly, or through the authorized dealer network.

CONTACT DETAILS:

Contact SWP at 1.602.269.3581. Owners may also contact the National Highway Traffic Safety Administration Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to www.safecar.gov .

To read the full recall letter, click here.

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